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Shipping Policy

For your convenience, Laila and Lyra Australia offers both standard and express delivery within Australia, using Sendle.

All prices displayed on our website are in Australian Dollars ($AUD) and will be charged in Australian Dollars at the checkout. 

A signature is required when your order is delivered, so we recommend providing a delivery address where someone will be available to receive and sign for your order. If no one is available, Sendle will leave a card advising you to collect your order from your local post office.

If you have any special instructions relating to your delivery, please indicate these in the comments section upon finalising your purchase.

Orders will be delivered on business days only. Please note, the number of business days estimated below begins the day after your order is dispatched. We do not offer deliveries on weekends or public holidays.

Please note the delivery time frames indicated below are estimates only, based on the stock being dispatched from our warehouse.

 

Your delivery options:

Standard parcel – 3-7 business days from dispatch

  • Orders placed before 4pm (AEST) will be dispatched on the same day (excluding weekends and public holidays)
  • Delivery times are based on orders placed between Monday – Friday
  • Orders placed after 4pm will be dispatched the following business day

    Express post – 2-5 business days from dispatch

    • Orders must be placed by 4pm (AEST) on any business day (Monday-Friday) and meet the Express Post service conditions
    • Express Post delivery is available for orders within a certain network location. Please click here to view the postcodes that qualify for Express Post delivery. If you live outside of these postcodes, selecting Express Post will result in the next fastest possible transport link
    • Delivery times are based on orders placed between Monday – Friday
    • Orders placed after 4pm will be dispatched the following business day
    Please note that both delivery options may be delayed during sale or promotional periods.